FAQ

Care Instructions

Hand wash garments inside out in cold water and hang dry.  If you ordered a garment with foil, hang dry only- do not dry.

Shipping

For all standard orders, allow 7-14 business days for production.  Standard shipping takes 1-5 days.

Returns & Exchanges

We do not accept returns or exchanges unless the product was damaged in production.  You have 24 hours to contact us about the defect of the product.  If you have questions please call or email u before you place your order.

Cancellations

We do not accept cancellations on personalized items once the order has been placed.  If you have questions please call or email u before you place your order.

Customizing

Can I customize the designs further?  Yes - call or email us about which product you like and what you would like to change or add to it.  We will send you mock ups before we proceed with your order.  248-499-9303 info@monogramthat.com