FAQ

Hand wash garments inside out in cold water and hang dry.  If you ordered a garment with foil, hang dry only- do not dry.

For all standard orders, allow 7-14 business days for production.  Standard shipping takes 1-5 days.

We do not accept returns or exchanges unless the product was damaged in production.  You have 24 hours to contact us about the defect of the product.  If you have questions please call or email us before you place your order.

We do not accept cancellations on personalized items once the order has been placed.  If you have questions please call or email us before you place your order.

Can I customize the designs further?  Yes - call or email us about which product you like and what you would like to change or add to it.  We will send you mock ups before we proceed with your order.  248-499-9303 info@monogramthat.com